Your privacy is fundamental to our business. We will never sell your information. Information you share on this website is used only to check service availability at your address, prepare your recommendation, and assist with your order or request.
This policy explains what Country Fiber collects on mycountryfiber.com, how we use it, who we share it with, and the choices you have.
Information we collect
When you use the address check, the quiz or the “Message us” form, we collect what you choose to give us:
- Your name (first and last).
- Your mobile phone number and, if you add it, your email address.
- The address where you need internet (street, apartment or unit, city, state and ZIP code).
- Your quiz answers: home or business, whether you have internet there today, what matters most to you, how many people use the internet, how you use it, your type of business and number of users, and the plan you pick.
- Messages you send us and the phone number or email you give us to reply.
- Your text messaging choice: whether you agreed to receive calls or texts, and when.
When you visit the site, analytics tools also collect information automatically, such as the pages you view, how you move through them, your device and browser type, and your general location. See Cookies and analytics below.
How we use your information
- To check service availability at your address.
- To prepare your plan recommendation from your answers.
- To contact you by call, text or email about your request or order, as you asked.
- To assist with your order and the installation appointment if you choose to order.
- To understand how people use the website so we can make it clearer and easier to use.
Text messaging
If you agree to receive texts, we use your mobile number to message you about service availability, your request or your order, and appointment reminders. Message and data rates may apply. Message frequency varies. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not required to purchase service.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.
The full program terms are in our Text Messaging Terms.
How we share information
We do not sell, rent or trade your information. We share it only as needed to do what you asked:
- With the internet service provider that serves your address, to check availability and to place an order only when you choose to order.
- With companies that run parts of our website and business for us, such as website hosting, form delivery, texting, email and our customer records. They may use your information only to provide those services to us.
- When the law requires it, or to protect the rights and safety of our customers and our business.
The text messaging protections above apply in every case: your mobile number and text consent are never shared for anyone’s marketing.
Cookies and analytics
We use analytics tools to see how the website is used: Google Analytics and Google Tag Manager (by Google) and Microsoft Clarity (by Microsoft). Tag Manager is how we load and manage website tags such as analytics. These tools use cookies and similar technology to record things like which pages are visited, clicks, scrolling and the type of device used. We set them up so they do not receive what you type into our forms (your name, phone number, email, address or messages), and we turn off Google Analytics’ advertising features.
How to opt out:
- Turn on Global Privacy Control in your browser. When your browser sends that signal, our site does not load any of these tools.
- Install the Google Analytics opt-out browser add-on.
- Block or delete cookies in your browser’s settings. The site still works without them.
Learn more in how Google uses data from sites that use its services and the Microsoft Privacy Statement.
How long we keep information
We keep your information only as long as we need it to serve you and to meet legal and record-keeping requirements.
Your choices
- Reply STOP to any text to stop texts from us.
- Contact us to see, correct or delete the information we have about you.
- You can use the website without agreeing to texts. Consent is not required to purchase service.
Children
This website is meant for adults arranging internet service. We do not knowingly collect information from children under 13.
Changes to this policy
If we change this policy, we will post the new version on this page and update the effective date at the top.
Contact us
Questions about your privacy or this policy? Contact Country Fiber:
- Phone: 903-287-9200
- Email: support@mycountryfiber.com
- Location: Grand Saline, TX
- Or tap Message Us at the top of the home page and a real person will get back to you.